Understanding what your employees like (and don’t like) about their job can go a long way towards retaining them. An employee satisfaction survey can show you where you can improve the working environment and increase employee engagement. Questionnaire Formats Questionnaires don’t all follow a universal format. There are different types of questionnaires and the structure you choose depends on the type of information you are seeking. Before deciding on a format, think about the outcome you want and plan your content accordingly.